| Finding the Baggage File Locator |
If you filed a claim report with Baggage Service upon arrival, you should have received a Property Irregularity Receipt (PIR) similar to ones shown below.
Flights on American Airlines or American Eagle.
Flights on oneworld partner carriers.
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American Airlines or American Eagle
If you were traveling on an American Airlines or American Eagle flight, the Baggage File Locator can be found in the top right corner, next to File Locator. |
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Flights on oneworld Partner Carriers
At this time, questions regarding baggage claims for oneworld partners are not supported by this email form and must be directed to Central Baggage Service. Telephone numbers and hours of operation may be found on the Baggage Service screen in Contact AA. |
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