Trip insurance
How to contact our trip insurance providers
Have questions about purchasing trip insurance or filing a claim? Trip insurance is available to residents of the U.S., Canada and Mexico and insurance providers vary by country. Choose your country of residence to contact the provider regarding benefits, coverage and other services.
Request delay / cancellation verification for trip insurance
Trip insurance is provided by Allianz Global Assistance
Contact by mail or phone
Allianz Global Assistance
9950 Mayland Drive
Richmond, VA 23233
800-628-5404 (Toll-free)
804-281-5700 (Collect)
From the U.S.
800-628-5404
Collect
804-281-5700
Contact by email
customerservice@allianzassistance.com
Visit the Allianz Global Assistance website for more information
- Purchase trip insurance Opens another site in a new window that may not meet accessibility guidelines
- Manage an existing plan Opens another site in a new window that may not meet accessibility guidelines
- File a claim Opens another site in a new window that may not meet accessibility guidelines
- Check claim status Opens another site in a new window that may not meet accessibility guidelines
Travel insurance provided by Allianz Global Assistance
Contact by mail or phone
Allianz Global Assistance
700 Jamieson Parkway
Cambridge, ON
N3C 4N6
Canada
From Canada or U.S.
866-520-8831
Collect
519-742-9013
Daily: 24 hours
Contact by email or file a claim
Trip insurance provided by Allianz Travel Mexico
Contact by mail or phone
Allianz Travel
Av. Insurgentes Sur 1602 - 302
Col. Crédito Constructor CP 03940
CDMX, México
From Mexico
01-800-999-9922
From the U.S.
866-328-4280
Collect
(52) 55 53 77 3860